Cloud: Backup And Restore

The Mandatory-Backup Routine

Each database you create using a RavenDB cloud product, is assigned a mandatory-backup task that stores a full backup every 24 hours and an incremental backup every 1 hour with all the changes that took place since the last backup.

The mandatory backup process cannot be disabled.

We keep your backup files for no less than 14 days.
You can contact support to prolong this period, but not reduce it.

The Backup Task

To view or activate the mandatory backup task, open your product's management studio and -

  • Choose the database whose backup task you want to view
  • Click Manage Ongoing Tasks
  • Click the "Server Wide Backup" task.

"Backup Task"

Backup storage

Mandatory-Backup Storage

Backups created by the mandatory backup routine are stored in a RavenDB cloud you have no direct access to.
You can view and restore them using your portal's Backups tab and the management Studio.

A backup created for data hosted by a server in Europe or the US will be kept within the same geographical region, i.e. backups made for a database hosted in Europe are kept in Europe and backups made for a database hosted in the US are kept in the US.

Backup location - GDPR/DPA consideration

Upon backup geographically closest AWS S3 bucket is used for backup storage e.g. :

  • if your RavenDB Cloud cluster has been created in Europe, it backs up to AWS S3 buckets in Europe.

  • if your RavenDB Cloud cluster has been created in the US, it backs up to AWS S3 buckets in the US.

Custom-Backup Storage

Custom-backup files can be kept using an Amazon service (S3 or S3 Glacier) or a Microsoft service (Azure).
We recommend that you use a backup method local to your host cloud. If your product is hosted by Amazon AWS for example, you can store your backup files on an Amazon S3 bucket.

All mandatory-backup files are compressed and encrypted. This is the case whether the backed-up database is encrypted or not.

If you define custom-backup tasks, you are responsible for their security. RavenDB offers backup encryption for custom backup as well, and we recommend that you use this option.

Charging For Backup storage

Mandatory-Backup charge

Mandatory-backup files are kept in RavenDB's own cloud.

We give backup storage of up to 1 GB per product per month for free.

Your backup storage usage is measured once a day, and you'll be charged each month based on your average daily usage.

Free-tier users that overuse backup storage may trim their database to fit the limitation, pay for the extra storage, or stop the product.

Custom-Backup charge

Your custom backups are kept in a storage location of your choosing, and charges for it are unrelated to RavenDB Cloud.

Make sure, however, that you're aware of all possible expenses related to your backups, including -

  • Any external storage service you may be charged for (e.g. an S3 bucket)
  • File transfer costs you may be charged for (especially if you are backing up outside the region / cloud you are using).

Backup Encryption

Your mandatory backup files are encrypted.

  • If your database is encrypted:
    Your own database encryption key will be used to encrypt the backup as well.

    Be aware that RavenDB Cloud does NOT keep or manage your own database encryption keys.
    If you lose a database encryption key we will NOT be able to help you decrypt the database itself nor its backup files.

  • If your database is not encrypted:
    We will encrypt its backup files using an encryption key that we manage and is unique to your account.

Creating a Custom Backup

You can create your own ongoing backup tasks on your RavenDB cloud instance, as you would off-cloud.

Use your cloud instance's management Studio to create a new task.
"Create Task"

Add a Backup task
"Backup Task"

You can store custom-backup files on an unrelated cloud service like an S3 bucket, a Glacier vault, or an Azure platform.

Activate and configure your unrelated cloud storage service, e.g. the bucket in which your backup files would be kept.
"Set S3 Bucket"

Restore Mandatory-Backup Files

View The mandatory Backups List

Backup files that have already been created, are listed in the backups tab.

  • Open your portal's Backups tab, and choose the product whose database you want to restore.
    Its backups will be shown, listed by the databases they've been created for.
  • Click "Generate Backup Link" for the database you want to restore.
    The backup link window will open. "Backups List"

Restore the Database

Clicking the Generate Backup Link button will show you a simple procedure. Follow it to restore your database.

"Backup Link"

  • A. Create a New Database From Backup
    "New DB From Backup"
  • B. Choose Cloud as your Source
    "Source Is Cloud"
  • C. Copy the Backup Link you've been given in the Backups Tab, to the Backup Link box here.
    "Paste Backup Link Here"
  • D. Choose a Restore Point
    "Choose Restore Point"
  • E. Encryption Key for an Encrypted Database
    If your original database is encrypted, its backup has been encrypted with the same key. Find it and paste it here.
    "Encryption Key: Encrypted Database"
  • F. Encryption Key for an Unencrypted Database
    If your original database is not encrypted, we used your account-wide encryption key to encrypt your backup file.
    Copy it from the right Backups Tab box.
    "Encryption Key: Unencrypted Database"