Request support

Welcome to RavenDB Request Support Service

  • This field is for validation purposes and should be left unchanged.
  • What can we help you with?
  • Please fill in the form below and we will contact you directly, for general questions please use our contact form.
  • Enter your License ID
  • Where can I find this?
    1. Open RavenDB Studio
    2. Go to the About section
    3. Your License ID will be visible inside of the License information tab
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    Loaders

  • RavenDB Cloud Icon We’re verifying your RavenDB license

    You will soon be able to complete the fields below!

  • RavenDB Cloud Icon Your license has been identified as a RavenDB Cloud license

    Please note that inquiries regarding RavenDB Cloud support are not managed through this form. For optimal assistance, we kindly request that you use the Support tab within the RavenDB Cloud portal.

  • RavenDB Cloud Icon Your license ID is invalid

    We were unable to verify your license ID as valid.
    For efficient and immediate assistance, we kindly request that you contact us through the contact form.

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    Severity

  • Severity
  • Please state severity level for the problem
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    Resources that may help you

  • Resources that may help you
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    Counter

  • Still looking for an answer?

    You can proceed within 5s
    Select severity to proceed
    Proceed to create support request
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    Expected response time

  • Expected Response Time
  • Based on the selected Severity and your support plan, your maximum response time is

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    Message

  • Message
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