Cloud Portal: The Products Tab

Provisioning a New Product

To provision a new product, open your Portal's Products tab and click Add Product.

"Figure 1 - Add Product"

Figure 1 - Add Product

The New Product wizard will open and walk you through the following simple stages:

A. Plan
B. Billing
C. Customize
D. Summary

A. New Product: Plan

Use the Plan page to choose your product's cloud Provider, Region and Tier.

"Plan Provider Region & Tier"

Figure 2 - Plan Provider Region & Tier

  1. Cloud Provider
    Choose your cloud host. It can currently be one of three providers:
    Amazon AWS, Microsoft Azure, and Google Cloud Platform.

  2. Region
    Select where your equipment would be physically located.

  3. Tier
    You can raise a Free node, a Development node or a Production cluster.
    Learn more about them in the Tiers and Instances page.

B. New Product: Billing

Enter your billing details and click Next,
or click Skip Billing Information to evaluate the cloud service using a basic free product.

"Figure 3 - New Product: Billing"

Figure 3 - New Product: Billing

C. New Product: Customize

Choose your product's display name, release channel and allowed IP addresses.

"Figure 4 - New Product: Customize"

Figure 4 - New Product: Customize

The Display Name is simply the name that would appear in your Cloud Products tab.


The Allowed IPs section determines which addresses would be allowed to manage your database.
This adds an important layer to your database security.

  • You can set Allowed IPs to, which would allow access from any location, or you can specify certain IPs or IP ranges.
  • Be aware that you will not be able to access your instance from locations that are not specified in the allowed IPs list.
  • You can edit the list at any time through the Portal.
  • Regardless of the allowed IPs setting, your RavenDB Cloud instances will always require authentication using X509 certificates for access. The allowed IPs list serves as an additional layer of security, but isn't the only one.

    Azure products do not permit overlapping of addresses in the Allowed IPs list.
    If addresses in your list overlap, your product will not be created. E.g. -

    • Listing both and is not permitted.
    • Listing and any other address is not permitted.
    • Listing both and is permitted.

D. New Product: Summary

The Summary stage shows you your choices and lets you edit them if you wish.

"Figure 5 - New Product: Summary"

Figure 5 - New Product: Summary

When you finish defining your product, the cloud provisioning routine will show you your new product's status until it's ready to go.

"Figure 6 - New Product: Provisioning"

Figure 6 - New Product: Provisioning

"Figure 7 - New Product: Active"

Figure 7 - New Product: Active

View a Product Metrics

"Figure 8 - Product Metrics: General View"

Figure 8 - Product Metrics: General View

This allows you to analyse your machine resources for a selected time period and cluster node. It's useful for analysing usage, instance overload and traffic.

Managing an Existing Product

To modify an existing product, find it in the Products tab and click its Manage button.

"Figure 9 - Manage Product: Manage Button"

Figure 9 - Manage Product: Manage Button

This is a general view of the product details page:

"Figure 10 - Product Details"

Figure 10 - Manage Product: Product Details

Change Instance Type and Storage

You can view your configuration and change your product's instance type and storage size here.

"Figure 11 - Manage Product tab"

Figure 11 - Manage Product: Instance Parameters

  • Change Instance Type
    Use sliders to set your desired configuration. This can be changed later as you need to scale to changing data processing needs.
"Figure 12 - Manage Product: Scale"

Figure 12 - Manage Product: Change Tier

You can upscale or downscale only within the current product tier. The development-tier DEV30 configuration, for example, can upscale to Dev50, but not to the production-tier PB10 configuration.
Your databases and data will be automatically migrated into your new configuration.

  • Change Storage
    Use this slider to modify your product's storage.
"Figure 13 - Manage Product: Storage"

Figure 13 - Manage Product: Change Storage

You can allocate more disk space to your cluster (but not reduce it), and you can select Premium disks and the number of IOPS reserved for them.

Security: Your Certificate and Allowed IPs

Use the security tab to download your certificate or determine which addresses are allowed to connect your database instance.

"Figure 14 - Manage Product: Manage access"

Figure 14 - Manage Product: Access

  • Download
    Click this button to download your certificate.
    Your product will communicate only with trusted sources. Install this certificate only on trusted machines.

  • Edit
    Click this button to edit your product's list of Allowed IPs.

"Figure 15 - Manage Product: Edit IPs"

Figure 15 - Manage Product: Edit Allowed IPs

We recommend fortifying your security by allowing access only to specific IPs

The default setting,, grants access to all IP addresses.
All of your RavenDB Cloud instances are secured using TLS 1.2 or 1.3 encryption and X509 certificates.
You can increase your system's security further using this in-depth security measure and restrict access to trusted sources, e.g. your application servers.

Cross-instance communication inside the cluster is not subject to these restrictions.

Azure products do not permit overlapping of addresses in the Allowed IPs list. E.g.:

  • Listing both and is not permitted.
  • Listing and any other address is not permitted.
  • Listing both and is permitted.

Maintenance and Danger Zones: Terminate and Restart your Instance

You can restart your product nodes, deploy additional tools and terminate your product here.

"Figure 16 - Manage Product: Maintenance and Termination"

Figure 16 - Manage Product: Terminate

  • Maintenance Zone
    Use this tab to restart selected node and deploy RavenDB tools.
"Figure 17 - Manage Product: Storage"

Figure 17 - Manage Product: Maintenance Zone

  • Danger Zone
    Use this tab's Terminate button to eliminate your cluster.
"Figure 18 - Manage Product: Terminate"

Figure 18 - Manage Product: Danger Zone

Terminating your instance is irreversible. Your data and cluster properties will be permanently lost.